Shipping, Returns & Refunds

Guarantee
Our guarantee and returns policy from Chateau Tanunda

Wine quality is of paramount importance at Chateau Tanunda. We want to ensure all of our customers are happy with the wines they purchase as well as the service they receive.

Anyone who purchases wines direct from Chateau Tanunda Cellar Door who is not completely happy will be offered a full refund with the wine collected from your home at our expense. Of course, we ask that only one bottle from the respective case is opened.

Please ensure you let us know if you’re not happy – your feedback is welcomed and important.

Chateau Tanunda
Contact us by Email 
Tel: (08) 8563 3888

Order Delivery
Once your payment has been approved and your order is with our Cellar Door personnel for processing, please allow for delivery times of between 5-10 days to most metropolitan areas and up to 15 days elsewhere (in most circumstances, deliveries will occur sooner than the quoted times). In the unlikely event of a missed delivery, please e-mail  quoting your reference number.